FAQ and troubleshooting
The size fields don’t show on my product page
Section titled “The size fields don’t show on my product page”Check that the Size price calculator block is in your product template (Online Store → Themes → Customize → Products) and that the product has size pricing saved in the app.
The cart shows the variant price, not the size price
Section titled “The cart shows the variant price, not the size price”Make sure the product is saved in SizeCalc and the home page says size pricing is active. If you use another app that changes prices, see Other apps.
Where do I see the size on an order?
Section titled “Where do I see the size on an order?”On the order, under the line item, as Width and Height.
Do discount codes work?
Section titled “Do discount codes work?”Yes. Discounts apply to the calculated price.
Which plan do I need?
Section titled “Which plan do I need?”The Free plan prices one product by size with every feature. Pro prices unlimited products. Development stores are free.
How do I stop pricing a product by size?
Section titled “How do I stop pricing a product by size?”Open the product in SizeCalc and click Stop pricing by size.
Still stuck? Email support@storewrights.com.